1. Data Protection

We are committed to complying with the principles of the General Data Protection Regulation (GDPR) when processing all data received from clients, candidates, and visitors to our website.

2. Our Services

We only collect and process the data necessary to provide our recruitment services effectively. We do not request or retain more data than is essential to fulfil your needs. This means we only process and retain data related to job placements and the support provided throughout the recruitment process, in accordance with Article 6(1)(b) of GDPR. All data processing is carried out solely for the purposes of delivering the recruitment services you have engaged us for.

3. Data Protection Register

We handle personal data strictly for the purposes outlined in our registration with the Data Protection Register.

4. Retention of PersonalData

We retain personal data only for as long as it is necessary to provide our recruitment services. Once the data is no longer required, it will be securely deleted.

5. Payment Processing

For any payment-related transactions, we utiliseStripe, a secure third-party payment provider. We do not see or store any payment details. In compliance with Article 6(1)(b) of GDPR, we only process data to ensure the secure handling of your payments. Additionally, to meet our legal obligations concerning tax and VAT, we retain data related to all transactions under Article 6(1)(c) of GDPR.

6. Data Backup & Storage

For operational purposes, candidate and client data may be securely transferred to and stored with third-party providers outside the European Economic Area (EEA). This ensures the data is adequately backed up and available when necessary to continue offering our services.

7. Access to Your Data

As a candidate or client, you have the right to request details of the personal data we hold about you at any time, free of charge. You may also request to have your data amended or deleted. Please note that data deletion may affect our ability to offer ongoing recruitment support.

8. Email Updates

We send regular updates to candidates and clients regarding recruitment news, job opportunities, and other relevant information. These emails are sent with your prior consent, as required byArticle 6(1)(a) of GDPR. You may unsubscribe at any time, although opting out of some communication could limit the updates you receive on new job roles or service offerings.

9. Data Sharing Promise

We will never sell, rent, or trade any personal data or mailing lists.

10. Data Sharing with Partners

We only share your personal data with trusted partners who adhere to GDPR regulations. Our key data processors include services such as LinkedIn, Indeed, Stripe, and other platforms directly related to recruitment, web hosting, or marketing. If you would like a full list of our data processors and partners, please email us for further details.

11. Anti-Spam Policy

In compliance with the Privacy and ElectronicCommunications (EC Directive) Regulations 2003, we do not send unsolicited bulk emails, commonly referred to as Spam.

12. Service and Job Updates

We may send emails to candidates or clients who have registered with us, providing information on job openings, recruitment services, and updates about our agency.

13. Email Communication

All our emails are clearly identified as being from us, and we provide clear instructions on how to unsubscribe from our mailing list. Unsubscribing is straightforward, either via an unsubscribe link or by replying with "unsubscribe" in the subject line.

14. Cookies

Our website uses "cookies" to enhance user experience, including tracking job applications and facilitating navigation. These cookies do not store any personal, confidential, or financial information. You may choose to refuse cookies; however, this may limit your ability to use certain functionalities of our website, such as applying for jobs.

15. Contact Us

If you have any questions regarding our Privacy Policy or how we manage data, please contact us via email at team@uplrecruitment.com for further assistance.